Securities and Futures Investors Protection Center

Usual Cases

Process 1File Application
Process 2Send Notice to the other party. The other party should reply his/her willingness.
Process 3-1AgreeArrange Mediation schedule by SFIPCContinue Process 4
Process 3-2DisagreeFinal process Not Reach Settlement
Process 4Mediation Meeting
Continue Process 5 or Final process Not Reach Settlement
Process 5Mediation Result
Continue Final process Review by the competent court
Final processReview by the competent courtNo Continue Process
Final processNot Reach SettlementNo Continue Process

Small-Claim Cases

Process 1File Application
Process 2Arrange Mediation schedule and send notice to both parties by SFIPC
Process 3-1AttendanceMediation MeetingContinue Process 4-1 or Final process Not Reach Settlement
Process 3-2Absense without acceptable reasonsMembers of Mediation Committee Propose Settlement ResolutionContinue Process 4-2 & Process 4-3
Process 4-1Mediation ResultContinue Final process Review by the competent court
Process 4-2Expresses disagreement within 10 daysRe-scheduled Mediation Meetinq
Continue Process 3-1 or Process 4-3
Process 5-1AttendanceContinue Process 3-1
Process 5-2Absense without acceptable reasonsContinue Process 4-3
Process 4-3Doesn't Expresses disagreement within 10 daysSettlement is Deemed to be ReachedFinal process Review by the competent court
Final processReview by the competent courtNo Continue Proces
Final processNot Reach SettlementNo Continue Process

Securities and Futures Investors Protection CenterSecurities and Futures Investors Protection Center